Terms of Service

These Terms of Service govern your use of Pingaroo, operated by DGTLART (sole proprietor). By using Pingaroo, you agree to these terms. If you do not agree, do not use the service.

Pingaroo is an AI brand visibility tool. It scans websites and queries AI systems to produce a report on how AI represents a given brand. Reports are for informational purposes only.

No guarantees of accuracy. AI systems change frequently. The results of any scan reflect a snapshot in time and may not be accurate, complete, or representative of how all AI systems describe a brand. We make no warranty that results are accurate or current.

No uptime guarantee. We aim for reliable service but do not guarantee availability. We may modify, suspend, or discontinue the service at any time with reasonable notice.

You are responsible for keeping your account credentials secure. You must provide a valid email address. One account per person.

You may not share your account, resell access to the service, or use it on behalf of others without their consent.

You agree not to:

• Use Pingaroo to scan websites you do not own or have permission to analyse
• Attempt to circumvent rate limits or abuse the scan API
• Use the service for any unlawful purpose
• Reverse engineer, scrape, or systematically extract data from the platform
• Interfere with or disrupt the service or its infrastructure

We reserve the right to suspend or terminate accounts that violate these terms without refund.

Pingaroo offers a free tier and a paid Pro plan at $5.99 per month, billed monthly via Stripe.

Renewals. Subscriptions renew automatically each month until cancelled. You can cancel at any time from your account or by emailing us.

Cancellation. Cancelling stops future charges. Your Pro access continues until the end of the current billing period.

Refunds. We do not offer refunds for partial billing periods. If you believe you were charged in error, contact us within 14 days and we will investigate.

Price changes. We may change pricing with 30 days notice. Continued use after the effective date constitutes acceptance.

Pingaroo and its underlying software are owned by DGTLART. You may not copy, reproduce, or redistribute any part of the platform.

Scan reports generated for your brand are yours to use. We retain the right to use anonymised, aggregated scan data to improve the service and publish industry insights.

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, DGTLART shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Pingaroo.

Our total liability to you for any claim arising from use of the service shall not exceed the amount you paid us in the 12 months prior to the claim.

These terms are governed by the laws of Florida. Any disputes shall be resolved in the courts of Florida.

We may update these terms from time to time. Material changes will be communicated by email or notice on the site. Continued use after changes constitutes acceptance.

Questions? Email ai@pingaroos.com.